Exchange & Return Policy
Your satisfaction is our priority
Return Window
7 Days Easy Returns
We offer a 7-day return policy from the date of delivery. If you're not completely satisfied with your purchase, you can return it within this period.
Eligibility Criteria
To be eligible for a return, items must meet the following conditions:
- Item must be unworn, unwashed, and in original condition
- All original tags and labels must be attached
- Item must be in its original packaging
- No signs of wear, alterations, or damage
Non-Returnable Items
The following items cannot be returned:
- • Custom-made or personalized garments
- • Items purchased during sale (unless defective)
- • Innerwear and accessories (for hygiene reasons)
- • Items without original tags or packaging
How to Initiate a Return
Contact Us
Email us at returns@suitsalwarwale.com with your order number and reason for return
Get Approval
Our team will review your request and provide return instructions
Ship the Item
Pack the item securely and ship it to the provided address
Receive Refund
Once we receive and inspect the item, your refund will be processed
Refund Processing
Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.
Please note that shipping charges are non-refundable unless the return is due to our error.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. Exchange shipping is free for the first exchange.
Questions?
If you have any questions about our return policy, please contact our customer service team.
Contact Us